Privacy policy

Privacy Policy

Last Updated: August 08, 2025

At PocketFans, your privacy is important to us. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase through our website or use any of our services (collectively, the “Services”).

By using the Services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that identifies you or could reasonably be linked to you, including:

  • Contact details: name, email, phone number, billing and shipping address

  • Payment information: credit card and other payment details

  • Account information: login credentials, preferences, and settings

  • Order history: items purchased, added to cart, or returned

  • Communication data: messages or emails you send us

  • Device and usage data: IP address, browser, device type, and browsing behavior

How We Collect It

We collect personal information in the following ways:

  • Directly from you when you browse, purchase, or contact us

  • Automatically through your device or browser

  • From service providers (like payment processors and shipping partners)

  • Through marketing and analytics partners

How We Use Your Information

We use your information to:

  • Provide and personalize your experience (fulfill orders, remember preferences, recommend products)

  • Process payments and manage transactions

  • Communicate with you, including support and updates

  • Send marketing messages (with opt-out options)

  • Improve site performance and customer experience

  • Protect against fraud and maintain security

  • Comply with legal obligations

How We Share Your Information

We may share your data with:

  • Shopify, our e-commerce platform

  • Trusted third parties, like shipping providers, customer service tools, and analytics platforms

  • Advertising partners (only if you opt in to targeted ads)

  • Government authorities when legally required

  • Buyers or successors if we undergo a business change (like a sale or merger)

Shopify's Role

Our website is powered by Shopify. They may collect additional data and use it for service improvement and personalized features. For more, see the Shopify Privacy Policy.

Your Rights

Depending on where you live, you may have the right to:

  • Access the data we have on you

  • Request corrections to your information

  • Request deletion of your personal data

  • Opt out of marketing or targeted ads

  • Transfer your data to another provider

You can exercise your rights by contacting us at info@pocketfans.org.

Data Retention & Security

We retain your information as long as needed for order fulfillment, legal obligations, or customer service. While we follow industry best practices to protect your data, no method is 100% secure.

Children’s Privacy

We do not knowingly collect data from children under the age of majority in your region. If you believe your child has provided personal data, please contact us for removal.

International Visitors

If you're located outside the US, please note that your data may be transferred to and processed in the US. We comply with international standards for data protection.

Updates to This Policy

We may update this policy as our business evolves. When we do, we'll update the date above and notify you when required.

Contact Us

If you have any questions or requests regarding your data, reach out to:

PocketFans
2050 North Tustin Avenue, STE 1164
Orange, CA 92806
info@pocketfans.org