FAQs

Have questions? We've answered the most common ones below to help you feel confident about your PocketFans Collector Box.

1. Are these mystery boxes?

2. What exactly is included in the PocketFans Collector Box?

3. How can I be sure the signed card is authentic?

4. What kind of Pokémon cards can I expect in the booster packs?

5. Is this box suitable for new collectors or just experienced ones?

6. How do I access the digital archive and signature video?

7. Is this an official Pokémon product?

8. What are the odds of getting a vintage or grail-tier item?

9. Can I request a specific character or voice actor?

10. Do you ship internationally?

11. What if my box arrives damaged?